FAQ Calm
Frequently Asked Questions
How do I redeem the 3 Months of Calm Premium offer from Logitech? Once you have purchased a participating Logitech product, you will need to visit www.logitech-promotions.com/calm. From there, you need to follow directions on how to register for the offer. Simply complete the form and upload your proof of purchase. Once validated, a unique code and link will be sent via email. Follow instructions to claim your 3 Months of Calm Premium. Can the gifted 3 Month Calm Membership be applied to an existing Calm membership plan? To be eligible for this offer you must not have an auto-renewing Calm Premium subscription. If you do have an existing Calm Premium subscription, you will be able to activate the complimentary 3-month subscription once you've deactivated your current subscription. Keep your unique code and enter it on the landing page once your subscription has finished. Which logitech products are eligible to redeem to 3 Month Calm Premium offer? The offer is eligible with the purchase of Logitech's MX Vertical, MX Ergo, K860 and M575. Also applicable to bundles that include one of the participating products. How many codes will I receive? Offer is limited to 1 code for each eligible Logitech Ergo transaction, even if multiple Ergo products are purchased in a single transaction, only one code per person. What languages are available on the Calm App? At this time, Calm is available in English, German, French, Spanish, Korean, Portuguese, and Japanese. Why is there an offer for Calm? Calm’s mission is to make the world happier and healthier. Calm is a meditation, sleep and relaxation app, available in both the App Store and Google Play store. Tied together with Logitech's ergo mission of 'Feel Better. Do Better', it's the perfect complimentary gift to help you prioritise your wellbeing to then increase productivity and performance For more information, visit https://support.calm.com/hc/en-us/articles/115002474527-What-is-Calm- | What operating system is needed to download the Calm app? "The Calm app can be downloaded from the App Store or Google Play store, and is compatible with most iOS (Apple) and Android mobile devices. If you have a smartphone or tablet that does not support one of these app stores, you can still access our full library of content through your mobile browser at calm.com. You can also access our full website from a computer at calm.com (Please note, Calm is no longer compatible with Internet Explorer). A limited Calm experience can also be accessed via Samsung TV, Apple TV, Google Home, Sonos, Apple Watch, and Android Wear. Apple devices with iOS 13 or below and Android devices with Android 5 and below may experience issues running Calm due to the limited amount of internal memory available. Please reach out to our support team here for more information on this." What if I am having issues registering my code? Please visit https://support.calm.com/hc/en-us/categories/1260800262389-Calm-Premium-provided-through-a-3rd-party- support page to find additional FAQ's and contact information should you require further assitance. Do I need to enter credit card information in order to claim my 3-months of Calm premium? No credit card information is required for subscription redemption. I have my redemption code, but now where do I go? Visit calm.com/b2b/logitech/subscribe and sign up for a new Calm account or sign in to your existing Calm account and subscribe to Calm Premium.***No CC information required for subscription redemption. Enter your unique code and enjoy your Calm membership |